Find out how to use the iPhone battery recall service

When you began to note efficiency issues in your iPhone and you watched the battery, do not despair. Though it’s out of guarantee, failures of inner gadget parts that cowl numerous customers can enter an “Apple Service Program”, or recall program, with free restore service.

So, earlier than in search of technical help and spending a fortune to request a alternative battery, be sure that your iPhone mannequin is eligible for Apple’s recall. The service is freed from cost and is consistently being evaluated to find affected gadgets on faulty manufacturing traces.

Issues on this class can come up on the gadget even after years of buy, so with an expired guarantee. Due to this fact, we suggest that you just periodically seek the advice of the apple firm web page with the record of restore and trade applications to examine the merchandise which can be nonetheless accessible without spending a dime restore.

Under, we’ll clarify what the principle suggestions are and learn how to use the iPhone battery recall service.

Find out how to use iPhone battery recall

To begin with

Did you discover your iPhone on the battery restore recall record? Earlier than contacting Apple and requesting the service, comply with the rules under that can streamline your service and make the method easier for you – to arrange your smartphone for mailing or take it to a certified service supplier.

1. Copy the serial quantity

Figuring out your Apple smartphone is important for the apple firm to make it possible for it’s eligible for its free restore program. To do that, on the iPhone, open the Settings app. Then, go to “Normal”> “About”> “Serial Quantity” and replica the code beside.

Copy your iPhone’s serial quantity – Screenshot: Thiago Furquim (Canaltech)

2. Again up

It can be crucial that you just preserve your iPhone info backed up earlier than sending it to restore service. You are able to do it instantly by iCloud, simply open Settings, go to “(your title)>” iCloud “>” iCloud Backup “.

Faucet “Backup Now” and keep linked to WI-FI till the top of the duty (bear in mind to have area accessible for storage).

Backup iPhone info on iCloud – Screenshot: Thiago Furquim (Canaltech)

3. Take away the Apple ID and take away the SIM card

Apple recommends that the person take away the Apple ID authentication from the iPhone and disable Search. Open Settings, go to “(your title)” and scroll to the underside. Lastly, faucet “Log Out” and comply with the directions on the display.

Then, flip off the gadget and take away the SIM card and retailer it in a protected place. If the iPhone doesn’t use a bodily card, name the operator and request a suspension of the sign.


Keep in mind that this step is important to restore the battery on the iPhone. If you don’t bear in mind your Apple ID login and password, go to the iForgot web site.

4. Different requests for face-to-face service

When you plan to take the gadget to an Apple Licensed Service Heart (AASP), it’s endorsed to have the bill in hand, if attainable. As well as, have the equipment that include the iPhone and a private identification doc.

Scheduling the recall service

After going by all of the earlier steps, together with checking your iPhone’s eligibility by serial quantity, you’ll be able to request a free iPhone service appointment. In it, you’ll obtain directions to ship the gadget by mail or to go to the closest approved service location.

When you nonetheless need assistance with these and different points associated to your iPhone, contact Apple Help.

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